*This University Hospitals sign was designed and installed by BlinkSigns

There is no arguing the fact that visiting a doctor or going to a hospital isn’t most people’s favorite activity. Trips to hospitals or other healthcare institutions are often very stressful, overwhelming, and intimidating. Nonetheless, visiting hospitals for your routine checkups is an essential part of staying healthy. Even for people who are “healthy as a horse,” seeing a medical professional regularly is still important as routine checkups help identify potential health issues before they become more serious. It’s the responsibility of hospital management to encourage people to pay regular visits and take all the steps to make the hospital experience welcoming and satisfying for visitors.

Improve Patient Satisfaction With Digital Signage:

Digital signage solutions have emerged as one of the finest and most resourceful tools that healthcare institutions can use to improve patient satisfaction. Many of the leading healthcare institutions that have already employed digital signage solutions have endorsed that it not only helps to mitigate stress but also helps hospitals to streamline their processes, deliver the highest quality of care and increase profitability.

Here is how hospitals use digital signage to improve patient satisfaction.

Wayfinding

Since hospitals have dozens of departments and complex environments, wayfinding often feels like navigating a labyrinth. This often leads to confusion which can add discomfort to an already stressful situation.

Signage screens installed at strategic and high-traffic areas such as reception desks, waiting areas, central locations, and lobbies allow visitors to search for their relevant departments and find the best route. Moreover, hospitals should also avoid complex medical terms on wayfinding boards as not everyone is well-versed in medical terminology. Using simpler language promotes fast navigation.

Accelerate Patient Check-In

The receptionists at check-in counters have to scan your ID, insurance card, and issue a ticket. This costs staff time and is often very annoying to patients.

Signage can help you expedite patient check-in time. The self-service check-in process will increase patient satisfaction by reducing wait times. It will also help hospital management take off some of the administrative load and use staff in other critical areas.

Notify Family Members in Real-Time

Most of the patients admitted to care units are accompanied by their friends and family. The admission of a loved one to the intensive care unit (ICU) is definitely frightening and stressful for their family members.

In a study published by NCBIT, the most important need identified by the family members of patients was the need for assurance, followed by information. With digital signage, patient treatment status can be transmitted in real-time. This will not only alleviate the stress but will also educate the family members about the upcoming situation.

 

Patient Room Entertainment

Digital signage in hospitals can also be used for edutainment. Make patient room experience both enjoyable and educational for patients. Educate, entertain, and keep your patients informed as they are recovering and getting attended.

Many hospitals are using digital signage to teach visitors about health, wellness, and rehabilitation as well as provide sports coverage to keep patients stress-free. Nurses and doctors can utilize digital signage to track and access patient information on interactive signage screens.

 

Digital Signage for Hospitals With Blink Signs 

At, blinksigns we understand the complex environments of healthcare institutions. We provide friendly and interactive digital signage that benefits your team and your patients. For more information on healthcare signage, reach out to our team!